Acceptance of Terms

All Sampson’s Technologies services are provided as a Best Effort Service and no guarantees on up time or availability are offered. We implore clients using our services to operate their business, server or any type of critical services (not limited to those mentioned here) or any type of operation that could have a detrimental effect on themselves, business or others have back up services in place to ensure a continuation of service with minimal downtime should their service be affected in any way. Sampson’s Technologies together with its Suppliers and Partners endeavor to provide maximum up time for all services at all times.



I accept and understand that:

The service will be subject to:

Provisions of the Electronic Communications Act No 36 of 2005 (“the ECA”), including the Acceptable Usage Policy of all Service Providers and Network Operators for which Sampson’s Technologies resell services.
All services are Month to Month, service/s may be terminated by the client or Sampson’s Technologies. The accepted cancellation method is via the Control Panel and one calendar months’ notice is required, in certain instances a cancellation fee may be applicable.
Sampson’s Technologies will be entitled to change the price of any service purchased or discontinue a service or product type. Sampson’s Technologies endeavors to provide clients with reasonable notice of such changes.
Sampson’s Technologies reserves the right to limit the methods of payment options per service or product type.
Should I/we fail to pay my/our account in full I/we shall be liable for any resultant collection, tracing and/or legal fees and all my services will be suspended.
Sampson’s Technologies will be entitled to verify the information contained on the client’s order form and generally make enquiries it deems necessary. Sampson’s Technologies will also be entitled to furnish any information regarding the client’s account with Sampson’s Technologies and his compliance with these conditions to any credit bureau / Bank.
I/we hereby indemnify Sampson’s Technologies against any damage, loss, claims or cost that may result from work being done in connection with the connection and / or removal of the service.
All services sold by Sampson’s Technologies are sold as a best effort service, throughput is in no way guaranteed.
Sampson’s Technologies together with its Suppliers and Partners disclaim any liability resulting from:
Interruption of service
Delays in provisioning, delivery or providing of the service
Acts of God
Negligence in any manner or form
Unauthorised use or misuse of the clients account and/or passwords
Misinformation provided by employees
Damages arising from the inability to access or utilise a service
I/we agree that any claim under this Agreement is limited to the amount paid for the monthly service in dispute not exceeding 3 months. Sampson’s Technologies and its Suppliers/Partners shall not be liable for any direct, indirect or incidental damages